Free Support
Help with your setup, software, or an order.
Tell us what is wrong.
Support runs through Discord. Open a private ticket to get started.
Open SupportNo purchase required. Response times depend on availability.GETTING STARTED
Open a ticket.
- 1Join the server and complete verification.
- 2Select the appropriate ticket category.
- 3Include the issue, your setup, and any troubleshooting already tried.
We will never DM you first.
Use the official ticket system. Never share passwords, two-factor codes, payment details, or API keys.
Before you submit
What should I include?
Describe the issue and include exact error messages, device details, and what you have tried. Hide sensitive information in screenshots.
Need help with an order?
Find the order number in your order history and include it in the ticket.
Is tipping required?
No. Tips are optional. Support does not require a purchase or a tip.